Policies

**Effective Date:** January 20, 2025

At **Sharp Creation Designs**, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, www.sharpcreationdesigns.com, or interact with us online. If you have any questions or concerns, feel free to contact us at **(936) 286-5814** or **SharpCreationDesigns@gmail.com**.

### **1. Information We Collect**

When you visit our website or contact us, we may collect the following information:

- **Personal Information:** We collect personal details such as your name, email address, and phone number when you fill out forms, make a purchase, or contact us directly.

- **Non-Personal Information:** This may include browsing behavior, IP addresses, device information, and data collected through cookies to help improve your experience.

We use **Google Sites** for web hosting, which may collect additional data for site functionality. Google’s data collection practices are subject to their privacy policy, which you can view on their website.

### **2. How We Use Your Information**

We use your personal information to:

- Process orders and provide services you’ve requested.

- Communicate with you regarding your purchases or inquiries.

- Improve our website and enhance your shopping experience.

We may also use your email address to send promotional offers, newsletters, or updates, but only if you have opted into receiving these communications. You can opt out of these at any time by clicking the “unsubscribe” link at the bottom of our emails.

### **3. Sharing Your Information**

We respect your privacy and will not sell or share your personal information with third parties unless necessary for business operations, such as:

- **Payment Processing:** We work with third-party services like payment processors (e.g., PayPal or Stripe) to handle transactions securely.

- **Shipping Partners:** We share your address with trusted delivery partners for order fulfillment.

- **Google Analytics:** We use Google Analytics to track website traffic and improve user experience, but this data is anonymized and does not include personally identifiable information.

We do not share your personal data for marketing purposes with third parties.

### **4. Data Retention and Security**

We will retain your personal information only as long as necessary for the purposes outlined in this policy. We take reasonable steps to protect your data using secure servers and encryption protocols. However, please be aware that no online system is 100% secure, and while we strive to protect your information, we cannot guarantee absolute security.

### **5. Your Rights**

You have certain rights regarding your personal information:

- **Access:** You can request a copy of the personal data we hold about you.

- **Correction:** You can update or correct your information by contacting us.

- **Deletion:** You can request that we delete your personal data (subject to legal or business obligations).

- **Opt-Out:** You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

### **6. Cookies and Tracking Technologies**

To improve your experience, we use cookies and other tracking technologies. Cookies are small files that are placed on your device to track usage, preferences, and activity on our website. By using our website, you consent to the use of cookies. You can adjust your browser settings to block or manage cookies if you prefer.

For more details about cookies and how Google Sites handles them, please refer to Google’s privacy policies.

### **7. Children’s Privacy**

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

### **8. Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically.

### **9. Contact Us**

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

- **Phone:** (936) 286-5814

- **Email:** SharpCreationDesigns@gmail.com

**Effective Date:** January 20, 2025

At **Sharp Creation Designs**, we believe in transparency regarding the data we collect and how we use it. This Data Collection Policy provides clear details about what information we gather from you, how we use it, and how we protect your privacy. If you have any questions or need further clarification, don’t hesitate to reach out to us at **(936) 286-5814** or **SharpCreationDesigns@gmail.com**.

### **1. What Data We Collect**

We collect both **personal** and **non-personal** data to provide you with the best possible service and experience.

- **Personal Information**: This includes data such as your name, email address, mailing address, and payment information. We collect this information when you:

  - Place an order.

  - Contact us for inquiries.

  - Subscribe to our newsletter.

- **Non-Personal Information**: We automatically collect non-identifiable information when you interact with our website. This includes:

  - IP address, browser type, and device type.

  - Pages viewed, actions taken on the site, and time spent on the website.

  - Data collected via cookies and other tracking technologies.

We use **Google Sites** for hosting, which may collect additional technical data. Please review Google’s privacy policies for details on how Google collects and processes this data.

### **2. Why We Collect Your Data**

We collect data for several reasons, including:

- To **process your orders** and provide customer support.

- To **personalize your experience** on our website, such as offering product recommendations based on browsing history.

- To **send you updates** about new products, promotions, or other news (if you’ve opted in).

- To **analyze site traffic** and improve our website’s functionality and user experience.

### **3. How We Protect Your Data**

We take data protection seriously. To safeguard your personal information, we employ a variety of security measures, including encryption and secure servers. While we strive to protect your data, please note that no online platform is completely secure.

### **4. How Long We Keep Your Data**

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including for legal or business purposes. If you request deletion of your data, we will process your request in accordance with applicable laws.

### **5. Sharing Your Information**

We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers to perform functions on our behalf, such as:

- **Payment processors** (e.g., PayPal, Stripe) to securely process transactions.

- **Shipping providers** to fulfill your orders.

We also use **Google Analytics** to understand website traffic and enhance user experience, but this data is anonymized and does not contain any personally identifiable information.

### **6. Your Rights**

You have the following rights regarding your personal data:

- **Access**: Request a copy of your data.

- **Update**: Correct any inaccuracies in your data.

- **Delete**: Request deletion of your data (with certain exceptions).

- **Opt-Out**: Unsubscribe from marketing communications.

### **7. Consent**

By using our website, you consent to the collection of your data as outlined in this policy. If you don’t agree with our data collection practices, we encourage you to stop using the site.

### **8. Contact Us**

If you have any questions or concerns regarding your personal information or this policy, please reach out to us:

- **Phone**: (936) 286-5814

- **Email**: SharpCreationDesigns@gmail.com

Hey there! 👋 I'm so excited you're here! At Sharp Creation Designs, I pour my heart into crafting top-notch custom items just for you. To keep things running smoothly, here's the need-to-know:

What I promise:

• Quality Craftsmanship: 🏆 I use only the best materials and meticulous attention to detail to create something you'll absolutely adore.

• Open Communication: 💬 I'll keep you updated every step of the way, from design to delivery. Questions? Just ask!

• Secure Shopping: 🔒 Your payments are safe and sound with PayPal Business.

Returns & Refunds:

• Uniquely Yours: 🎁 Because your items are custom-made, returns and refunds are generally not possible.

• Oops, My Bad! ❤️ If I make a mistake or your item gets damaged in shipping, contact me and I'll do my best to fix it!

Spread the Love!

I'm a small biz owner with big dreams, fueled by passion and amazing customers like you! 🤗 Love your creation? Shout it from the rooftops! 🗣️ Tell your friends, share on social media, or leave a review. Every bit helps! 🌎